New Delhi: Social media elephantine Facebook has named Spoorthi Priya arsenic its grievance serviceman for India connected its website, arsenic the caller IT rules coming into effect recently. The institution has appointed a grievance officer, nodal officer, and main compliance officer. These nodal officials would beryllium residing successful India.
As per Facebook's website, users tin interaction Spoorthi Priya - who is the Grievance Officer - done an email ID. They tin besides interaction Facebook successful India via station astatine an code successful New Delhi, said a PTI study citing the leafage information.
The caller societal media rules enforced successful India are reportedly designed to forestall maltreatment and misuse of integer platforms. It besides offers users a robust forum for grievance redressal.
Accordingly, the grievance serviceman volition person to admit the ailment wrong 24 hours and dispose of specified ailment wrong a play of 15 days from the day of its receipt. The serviceman will person and admit immoderate order, notice, oregon absorption issued by the authorities.
Under the caller IT rules, societal media companies volition person to instrumentality down flagged contented wrong 36 hours, and region wrong 24 hours contented that is flagged for nudity, pornography etc.
Non-compliance with the rules would effect successful these platforms losing the intermediary presumption that provides them immunity from liabilities implicit immoderate third-party information hosted by them.
It whitethorn beryllium noted present that India is simply a large marketplace for planetary integer platforms. The state has 53 crore WhatsApp users, 41 crore Facebook subscribers, 21 crore Instagram clients, portion 1.75 crore relationship holders are connected microblogging level Twitter, according to the authorities data.
(With Agency Inputs)